Resources our team offers.
Dedicated Account Manager.
Your dedicated Account Manager is your liaison to all of CityMD, service as your immediate resource for support relating to your Occupational Medicine account.
Occupational Medicine Customer Service Team.
Our Customer Service team provides access to employee results, troubleshoots issues, and addresses daily account questions.
P: 866.MY.CITYMD ext. 1
E: occmed@citymd.net
Monday – Friday: 9:00AM - 6:00PM
Workers’ Compensation Case Review Team.
Our Case Review team provides access to work status reports, addresses medical questions, and serves as a clinical point of contact.
P: 866.MY.CITYMD ext. 2
E: wc@citymd.net
Monday – Friday: 9:00AM - 7:00PM
Workers’ Compensation Referral Management Team.
Our Referral Management Team facilitates and expedites scheduling of specialty appointments, and ensures alignment with all stakeholders for rapid access to appropriate care.
P: 866.MY.CITYMD ext. 3
E: wcscheduling@summithealth.com
Monday – Friday: 9:00AM – 5:00PM
Billing Teams.
Our Billing Teams accept claim information, process payments, and address any billing questions.
Workers’ Compensation Billing.
P: 516.783.4600 ext. 3
E: nfwc@citymd.net
Monday – Friday: 8:00AM - 4:00PM
Occupational Medicine Billing.
P: 516.783.4600 ext. 3
E: ombilling@citymd.net
Monday – Friday: 8:00AM - 4:00PM